Return Policy

At rukiyezirekoglu.com, we aim to guarantee your full satisfaction. If, for any justified reason, you are not satisfied with your order, you may exercise your right to return purchased products within 14 working days from the date you received them from rukiyezirekoglu.com.

We kindly remind you that;
- Products must be returned in their original packaging.
- Items should be complete with any accessories sent together with the product.
- Products must not have been used, worn, washed, or damaged.

Before your return shipment;
1. Notify us of your return shipment before sending the items back.
2. We will not accept returns without prior approval.
3. Upon approval, we will provide you with a return number via email.
4. Once we receive the returned products and confirm that all requirements have been met, you will receive an email confirming acceptance.

Refund Process:
- Refunds typically occur within 14 days of our confirmation.
- Refund timelines may vary based on your Credit Card company’s policies.

For more detailed information, please read our complete Returns Policy..